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Understand why the app is temporarily not responding

How to do it

  1. Wait a minute and repeat the action.
  2. Refresh the page: when a new version is released, the app asks you to reload.
  3. If the message keeps coming for more than a few minutes - write to support and quote the text of the message.

When it is available

  • This is about connection and maintenance failures, not about mistakes in filling forms.

Important

  • The data already recorded on the farm is not lost with these messages: only the unfinished action is not saved.

If you see a message

  • «The server is unavailable right now - an update may be in progress. Try again in a minute» - the server is unavailable, usually because of an update. Try again in a minute.
  • «Internal server error» - a failure on our side. If it repeats - write to support.
  • «Too many attempts. Try again in … s» - too many attempts in a row. The message names how many seconds later to try.
  • «Something went wrong. Please try again» - the app could not read the server's answer. Refresh the page and try again.
  • «Could not send your message. Please try later» - the message to support did not go through. Try later or write to the support address by email.
  • «Live chat is unavailable right now» - live chat is not working right now. Write to the support address by email.